Lumino

Topping up your balance

Here's what to know before adding funds to your Lumino balance.

Step-by-step guide

Here's what to know before adding funds to your Lumino balance.

How to top up

  1. Open the Balances page.

  2. Select Top-up.

  3. Enter the amount you want to add and confirm.

Only merchant admins can start a top-up. While a top-up is processing, the Top-up button is paused so the same request isn't sent twice.

Your top-up history

The Top Ups tab on the Balances page lists every top-up with its amount, source, date, and status.

Timing

A top-up shows as pending first, then becomes available in your balance, so you can always see money in transit.

Limits

Top-ups have limits on how much and how often you can add funds in a given period. If you're getting close to one, you'll see an alert before you reach it.

Open Balances